FAQs - STEP Assistant

At this time, the STEP Assistant is available. Additional products are coming in the future.
Check our website and social media pages for updates.

We are currently focusing on working with organizations, such as assisted living facilities, skilled nursing facilities, and
home care organizations. However, please contact us if you have a specific need for a single device for a loved one.

We intentionally don’t have cost information on our website because cost varies based on the features needed, and the
quantity purchased. Our goal is to make the device affordable; we only want you to pay for the features that solve the
challenges that you are currently having. Additionally, because the STEP Assistant promotes more efficient care, we
hope that the device will save you money!

Instead of buying the devices outright, we encourage a subscription service. Service agreements for the device
are generally for 12 months. You will receive email alerts when new features and upgrades are available.

STEP Fusion devices do not use video cameras and do not record audio of users. Any data associated with a user
profile, settings, custom prompts, and reports is privately stored on our server. Only authorized users, family, and
care providers can access the information.

We’re glad you asked! Start by contacting us. We’ll set up a meeting or phone call to tell you more about the
product and learn about your specific needs.

We are a small company, and therefore have a lot of flexibility in what we can do. Unlike some other technology
products, the STEP Assistant will be configured specifically for your organization. We want to meet your needs
and help you solve any of your current challenges.

Click the question to reveal the answer.

What STEP Fusion products are currently available?

Can I buy just one device for my family member or friend?

I don't see any information about cost. How much does the STEP
Assistant cost?

How does the subscription work?

How do STEP Fusion products ensure privacy?

I am interested in obtaining the STEP Assistant for my organization.
How do I start the process?

There are only four kinds of people in the world

Seniors deserve the advantages modern technology can provide.